VIRTUAL SALES DEPARTMENT

Description of the service

Virtual sales department – is a service for clients that allows to recieve information about a product, its availability, delivery time and payment methods by the phone.If the product is not available, to certain reasons, sales department specialists consult the client about a similar line of products, and, using the effective sales techniques, convince the client to make a purchase. Due to high quality equipment of the CALLibri call-center and the professionalism of our specialists, all the incoming calls are answered extremely fast, and the clients receive full information and the opportunity to make a purchase by the phone.

Prerequisites for the use of the service

• Wide range of goods.
• Specialty of Your business entails telephone sales.
• Your specialists cannot handle the amount of incoming phone calls.

Convenience for Your clients

• Opportunity to make a purchase in a convenient for the client time while staying at home.
• No need to wait on the line for a long time.
• Communication with a professional consultant who has all the information.
• Conversation with a client is built in a tactful and polite manner.
• All information about the purchase is recorded correctly taking into account all of the clients’ desires.
• In case the product is not available, our specialist will advise a similar purchase from the available range of products.

Advantages for You

• Increase in the sales volume due to fast and quality customer service.
• Single virtual sales department for all regions in the country.
• We provide You with access to CRM- system with an opportunity to listen to all of the audio recordings of the conversations which allows to restore all the data about a deal when needed.
• Timely report on all the deals which You receive in a convenient for you way (purchasing the products in your system, e-mail, sms).