Virtual sales department – is a service for clients that allows to recieve information about a product, its availability, delivery time and payment methods by the phone.If the product is not available, to certain reasons, sales department specialists consult the client about a similar line of products, and, using the effective sales techniques, convince the client to make a purchase. Due to high quality equipment of the CALLibri call-center and the professionalism of our specialists, all the incoming calls are answered extremely fast, and the clients receive full information and the opportunity to make a purchase by the phone.
Prerequisites for the use of the service
Wide range of goods.
Specialty of Your business entails telephone sales.
Your specialists cannot handle the amount of incoming phone calls.
Convenience for Your clients
Opportunity to make a purchase in a convenient for the client time while staying at home.
No need to wait on the line for a long time.
Communication with a professional consultant who has all the information.
Conversation with a client is built in a tactful and polite manner.
All information about the purchase is recorded correctly taking into account all of the clients’ desires.
In case the product is not available, our specialist will advise a similar purchase from the available range of products.
Advantages for You
Increase in the sales volume due to fast and quality customer service.
Single virtual sales department for all regions in the country.
We provide You with access to CRM- system with an opportunity to listen to all of the audio recordings of the conversations which allows to restore all the data about a deal when needed.
Timely report on all the deals which You receive in a convenient for you way (purchasing the products in your system, e-mail, sms).