Work with debtors (collection services) is a set of actions aimed to the motivate the customers clients to repay or prevent the debt. There are two main types of collection services: pre-collection (prevention of the debt, reminder of the date of instalment), and soft collection (informing the client of the existing debt, and a request to repay it in the near term).
Prerequisites for the use of the service
The problem of repayment (debt) of the existing clients.
The big number of debtors who exceed the maturity of the loan.
Convenience for Your clients
Reminder about the maturity of the loan in a soft and polite manner.
Prevention of the problems connected with the overdue payment.
Increasing the client’s loyalty towards the debtor company.
Advantages for You
Communication with the debtor occurs in a loyal, but demanding manner which allows to save the reputation of the company, and, at the same time, accelerate the process of debt repayment.
Negotiation with the clients using the effective methods of influence on the debtors.